Get Connected To a Tutor ASAP Through InstaEDU’s Chat List

All your favorite tutors, all in one place, all easy to connect with. That’s our goal with InstaEDU’s new chat list, now available for all signed-in students and parents. Like many of our new features, the chat list makes it easier than ever to work with an awesome tutor whenever you’d like a hand. Here’s what it looks like:

Tutors who’ve help you out before are listed at the top. For a quick reply, look for tutors with green dots next to their names— that means they’re currently online. Looking for a new tutor? We also show you recommendations for great tutors in your areas of study. You can see the number of positive reviews, school and major of each tutor without navigating away — and start a conversation instantly. If you want to learn more about a tutor you’re chatting with, just click their name on top of the chat box once you start talking, and you’ll be taken directly to his or her profile page. If you want to work with the tutor, you can easily set up a lesson from the chat window. Just click the “Propose a Lesson” button.

If the InstaEDU team is around and available to help, you’ll also see us listed under “InstaEDU Support”. We’re happy to answer any questions you might have about using InstaEDU.

Any questions? Let us know here, or chat with us through our new chat feature — we’re here to help!

Tutor profiles: Now with response info

When you need help with a tough problem, it’s natural to reach out to a few specific tutors who you think might be able to help (i.e. most InstaEDU tutors can tutor in high school algebra, for example, but for advanced college linear algebra, you may need to message a few tutors to find one who can help with your exact problem). If you’re in hurry and need to work with a tutor ASAP, we’ve added two numbers to tutor profiles that will make it easier to identify the most responsive tutors — the ones who’ll be able to jump online today to help you work through your assignment.

The first is Likelihood of Reply. This percentage is the likelihood that a tutor you send a message to will respond to you on InstaEDU. The higher the number, the more likely you’ll hear back from your tutor about your lesson.

The second is Expected Response Time. This metric gives you information on how quickly you can expect to hear back from your tutor. If you’re looking for help ASAP, look for a number like George’s, pictured above (<5 minutes!).

Looking at Likelihood of Reply and Expected Response when messaging tutors can help you make sure you message tutors who not only know their stuff, but are also available to work with you ASAP. If there’s other information you’d like to see on tutor profiles, let us know!